Return Policy

We aim to provide a happy shopping experience for all of our customers, and we aim to make our returns as simple as possible for our valued customers.

Returns - We will issue a full refund, including any applicable sales taxes, for any products returned within the requirements outlined below. Please note that any shipping fees you may have paid in connection with your purchase are non-refundable.

Note to customers outside the US: Refunds for any import/customs/duty fees charged to you at the time of import or delivery should be sought through your local customs bureau. wizardcleave.com cannot provide any coverage for this.

Except as otherwise agreed in the Customer Proposal, no original artwork will be accepted for return.

Note to customers: All original art will ship with Insurance. If your tracking number shows your package has been delivered, but you have not yet received it, please call your local post office for more information. If there is an issue with the listed address on your package, they may need to get in touch with you before delivery can be completed.

Requirements for returns :

Within 30 days - you must contact our support team about any issues with your order within 30 days of delivery.

Includes original packaging & product in like-new condition - any returned product(s) must be returned with any original packaging, and in the condition which the product(s) arrived. If your return is accepted, we will issue a refund depending on your stated preference.

wizardcleave.com may reject the returned product if there is damage to the product and/or product packaging. If a returned product is rejected, no refund will be issued to the customer, and the customer may choose to have the product shipped back to them at their own cost. If the customer chooses not to ship the product back to them, wizard Cleave will recycle or dispose of the product.

If you have any additional questions about our returns process, or any other aspect of our purchase experience, please contact support at the email listed in our site's footer.

 Thank you for shopping with us!